TransTruck cut empty miles 19% with a load-matching CRM
19%
reduction in empty miles
140
trucks live on the platform
~60
daily "where is my truck" calls eliminated
11 days → 4 days
POD-to-invoice cycle
The challenge
Dispatch ran on phone calls and a whiteboard. Return trips ran empty 34% of the time, and customers called constantly for location updates nobody could answer accurately.
What we built
We built a load-management CRM with a driver app for trip updates and document capture, live GPS tracking shared with customers via link, and a return-load matching board that surfaces nearby loads before a truck empties.
"Our dispatchers manage twice the trucks with half the calls. Customers track their own consignments now."
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